Ingles Markets
Reviews and Complaints
Comment by cashier
Went to Ingles this morning, no cashiers so I used self checkout
Resolved: Never again
Company fixed the issue and I have been provided with settlement agreement. Talk to mangment.
- Food
- Rude employee
Preferred solution: Charlotte sanders to be held accountable for her actions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaEmployment
Back in July 4th 2021 I had made a mistake when I had allowed the store manager and his management team get to me. A customer had asked me one time where is something she's looking for and I told her it was on that isle and she purposely assumed that I had gotten a attitude with her and she walked off and told the manager on me.
I tried to get her to come back but she refused. And the store manager had called me in the office and had made me feel very uncomfortable when he was threatening me to suspend me and he called like 3 of his management team over and they all started attacking me in front of the bookeepers and other co workers. I really want my job back. But ever since I had called and explained to Mr.
Malham about this.
Him and Ashley decided to come off on me by saying no we can't hire you back because of the way you left and since I had called him last December he still refused and he acted like he didn't care. Please contact me at 770-744-**** or my email address fw859905@***.com thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Albemarle, North CarolinaManager was loud and rude
One of your managers named Matt he works in your Albemarle NC store, I was in the store today march 4 2023 he spoke very loudly to me about my service dog he said the last time we were in the store my service dog went to the bathroom on the way out and someone almost slipped I have a service dog be I suffer from post traumatic stress disorder and by him speaking very loudly to me in front of other customers it sent me into a panic attack I called him when I returned home he said he speaks to everyone like I dont believe that is true I go into his often I apologize to him because I remember that day and I looked back to make sure my service dog did not crap as he put in the doorway otherwise I would of cleaned up I always carry a bag with me just in case but had came from the park and had already went to the bathroom. If this how he to everyone he should not work with the public. I was not only upset but embarrassed as because other customers were around.
- You use to carry gluten free food
- You are stopping
User's recommendation: Don’t speak to him
A request regarding there breakfasts menu
User's recommendation: Request Turkey bacon and Turkey sausage to be added on the breakfast menu
Was treated unfairly as a coworker
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Spartanburg, South CarolinaBad Ham
User's recommendation: If you have food items to take back for refund, don't waste a minute. Even if your wife just had open surgery
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cartersville, GeorgiaBrownie obviously redated after expired
- Profits over health of customer
- Lack of integrity
Preferred solution: Apology
User's recommendation: Go to Publix
The manager in Hayesville North Carolina is very rude! If you ask him a question he acts like he is doing you a favor to answer your questions. No where close to Publix high standards!
- Very nice employees
- Bad management
Preferred solution: Get rid of the manager of the store… Hayesville, North Carolina
Ineffective service
I reside in Washington, Ga 30673. Ingles is practically the only grocery store in our county.
The only other grocery store presiding in the area is IGA which is 1/4 the size of Ingles, and originally avoided. Before Bilo's closed Ingles was second choice as best. Now it seems to be the best option yet those choosing IGA over Ingles has risen (slightly). Now people are going out of there way, which is a 40 minute to over an hours drive, because Ingle's has failed to provide a majority items in date.
My own mother was able to gather 2 carts of groceries, which she took off your shelves that were not just expired but expired from over a month to a year (some of which had spider webs inside the boxes such as cake mix). I have repeatedly requested for just the lettuce to up to date. I spoke to the manager. She said she would speak to the produce manager but that was 3 months ago.
Yet again, another disappointment. I have pictures & video footage displaying such ineffective business & inadequate management. If I wasn't restricted to such lengthy hours in the medical field during this critical time I would drive anywhere else no matter the day. I am beyond exasperated by this lack of care given to our community based off the assumption of retaining the title of "monopoly" in our area.
A title used by your own employees. I expect a reply back as soon as possible, or I will be using the footage from your store here along with this complaint and lack of adherence, on all social media.
I have been in this town for 31 years, and before INGLES became the ONLY option I was willing to keep my mouth shut but enough is enough. EITHER SHOW YOU CARE OR SHOW THAT YOU DO NOT GIVE A SINGLE THOUGHT TO ADMINISTERING THE SERVICES YOU SO FREELY ADVERTISE.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Burnsville, North CarolinaViolation of store sanitation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Flowery Branch, GeorgiaQuestion about advantage card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have been a customer for years, three or four times a week.
I went to pay for my food and the young girl behind the counter that I put the food separater was in the wrong place. So I moved it and she started smart mouthing me.
I told her she needs an attitude adjustment. Even the customer behind me commented that if she doesn't like her job she needs to leave. The worst part is the manager was standing there and did NOT say a word Absolutely inexcusable. I spoke to the manager who was a complete *** Sorry but no other way to describe it.
also everything time I'm in Ingles the managervis doing nothing. He stands at the customer service desk and ignores his customers.
I would also like to know this cashier name, she was there this morning around 8 or so, long blonde hair Thank you for your time. Thought you should know.
- Rude service by clerk and manager
Preferred solution: Something needs to be done with the managers attitude problem. Also the cashier needs to be fired.
User's recommendation: Rude employees
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Erwin, TennesseeGift card Balance is incorrect
User's recommendation: Don’t buy gift cards they don’t work
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This has happened to me. The different stores fail to accept the phone number for the savings card. The store personnel are rude then, especially managers.